Merlin builds and hosts digital compliance workflow systems for corporations and their law firms. The data we store is on behalf of and at the control of our clients. During the course of providing services, we receive a wide variety of data, some of which includes personal information. In addition, we sometimes receive personal information from individuals who visit our website, seek materials from us, or attend our educational programs. We are committed to protecting personal data, whether required by law, agreement or otherwise. We will not under any circumstances sell, rent or barter any information we receive from clients, users or visitors for any reason.
Data received from clients
Data collected from users of our platforms
Data collected from visitors to our websites
How we treat data that is regulated under the GDPR (the EU’s General Data Protection Regulations).
Data received from Clients
Data we receive from clients belongs to the client. Decisions regarding what information gets processed and hosted, and who is allowed to access it, are made by the client. This includes any personal information we host on our platform. For that reason, we treat all client data as confidential and will not disclose it to third parties for any reason unless directed by the client or required to by law, subpoena or other legal process. Should we receive a legal demand for data, we will contact the client for directions unless prohibited from doing so by law or court order. We grant access to client data to our employees and contractors in order to deliver services requested by a client. All such employees and/or contractors are bound by confidentiality agreements.
Data collected from Users
Users of our platform are authorized by our clients. We collect data from users when they register, interact with the platform, or otherwise communicate with us. We treat this information as confidential and will not use for any purpose other than providing our services, support, and communications with that user.
Data collected from Visitors
Merlin collects information from visitors to our website and from third parties so that we may communicate with you about relevant products, services and related information. Communication includes email, telephone, direct mail, social media or other communication formats subject to ensuring that such communications are provided to you in compliance with applicable law.
We do not sell, give, or trade the personal information or statistics we store to any third parties for data-mining or marketing purposes. At any time, you may unsubscribe from our promotional communications by simply clicking on the unsubscribe link included in every email or newsletter we send, or by contacting us at email@example.com. After you unsubscribe, we will not send you further emails, but we may continue to contact you to the extent necessary for the purposes of any products, services or other specific information you have requested.
Why We Collect Your Information
Merlin may index and use your personal data, as reasonably necessary and in accordance with your consent to:
Send you content downloads or subscriptions requested via the website.
Send you general marketing communications.
Send you email notifications which you have specifically requested.
Send you our newsletter and other marketing communications (relating to our business which we think may be of interest to you, such as online event invitations).
Respond to inquiries you have made relating to our products and services (including but not limited to a request for a meeting or product demonstration).
Improve your browsing experience on our website.
How We Collect Information: Merlin Website
Web forms: We use web forms to collect basic personal data that will enable us to communicate with you. You are the sole source of information provided to us on our website. Our website may collect any or all of the following: name (first, last), business email address, business phone number, job title, company name, and mailing address.
How We Collect Information: Third Party Sources
Merlin also receives information about you from third-party sources, including public and private databases, lead generation services, third-party event organizers, marketing partners with whom we do business, and social media sites.
Questions and Compliance